Is home delivery within the city charged?
City delivery is free of charge when freight reaches RMB 200; small parcels can be flexibly delivered via nearby branches.
How can I track my shipment?
Our self-developed system supports BeiDou real-time tracking, barcode scanning and SMS notifications — check location, status and ETA online anytime.
What protection does my cargo have?
Annual insurance coverage of billions of CNY covers the entire process from pickup to signing, with fast damage assessment and claims.
What settlement methods are supported?
Monthly, semi-monthly, freight collect and cash-on-delivery settlement; COD is settled via bank with secure, digital processing.
Can you handle oversized equipment?
Yes. Multiple flatbed trailers and heavy-lift equipment at Guangzhou, Shanghai, Tianjin and Qingdao hubs, with custom lashing plans and full BeiDou monitoring.
How do we start cooperation?
Call 400-828-5590 or submit the inquiry form — our service team provides consultation, solution design and quotation in one place.
Question not answered here?
Call our hotline or leave a message — one-on-one support.
